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Table 3 Frequencies of the factors influence public and private clients’ expectation and utilization of health facilities with chi-square statistics

From: Predictors and consequences of rural clients’ satisfaction level in the district public-private mixed health system of Bangladesh

Factors Public n = 200 (%) Private n = 200 (%) Χ 2; p-value; odds ratio (n = 400; df = 1)
aPast pleasant experience 38 (19.0) 60 (30.0) 6.54; .01; 1.83
aWOM-communication 52 (26.0) 119 (59.5) 45.85; <.001; 4.18
Cheap health care cost 132 (66.0)
Near-home health facility 58 (29.0)
External communication
 Publicity 99 (49.5)
 Signboard degree 23 (11.5)
  1. Notes: (a) indicates significant difference; WOM Word of mouth, Χ 2 Pearson’s Chi-Square statistics, df Degrees of freedom