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Table 4 Frequencies of clients’ global expectations to the health system and providers with chi-square statistics

From: Predictors and consequences of rural clients’ satisfaction level in the district public-private mixed health system of Bangladesh

Domain variable Public n = 200 (%) Private n = 200 (%) Χ2; p-value; odds ratio (n = 400; df = 1)
Global expectations to health sector
 Free treatment 68 (34.0) 0 (0)
aAffordable treatment 101 (50.5) 131 (65.5) 9.24; .002; 1.86b
aAvailability of common diagnostics 109 (54.5) 42 (21.0) 47.76; <.001; 0.22c
aAvailability of drugs 97 (48.5) 10 (5.0) 96.57; <.001; 0.05c
 Cleanliness 23 (11.5) 34 (17.0) 2.48; .11; 1.57b
 Others 10 (5.0) 14 (7.0) 0.71; .39; 1.43b
Global expectations to providers
 Attentiveness 150 (75) 158 (79) 0.9; .34; 1.25b
 Good behaviour 60 (30.0) 75 (37.5) 2.52; .11; 1.40b
aSkills 19 (9.5) 35 (17.5) 5.48; .02; 2.02b
aQuick service delivery 52 (26.0) 82 (41.0) 10.1; .001; 1.97b
aTrustworthy treatment 24 (12.0) 78 (39.0) 38.37; <.001; 4.69b
 Others 7 (3.5) 5 (2.5) 0.34; .55; 0.70c
  1. Notes: Χ 2 Pearson’s Chi-square statistics, df Degrees of freedom
  2. aSignificant difference
  3. bhigher odds in the private
  4. chigher odds in the public