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Table 4 Frequencies of clients’ global expectations to the health system and providers with chi-square statistics

From: Predictors and consequences of rural clients’ satisfaction level in the district public-private mixed health system of Bangladesh

Domain variable

Public

n = 200 (%)

Private

n = 200 (%)

Χ2; p-value; odds ratio

(n = 400; df = 1)

Global expectations to health sector

 Free treatment

68 (34.0)

0 (0)

aAffordable treatment

101 (50.5)

131 (65.5)

9.24; .002; 1.86b

aAvailability of common diagnostics

109 (54.5)

42 (21.0)

47.76; <.001; 0.22c

aAvailability of drugs

97 (48.5)

10 (5.0)

96.57; <.001; 0.05c

 Cleanliness

23 (11.5)

34 (17.0)

2.48; .11; 1.57b

 Others

10 (5.0)

14 (7.0)

0.71; .39; 1.43b

Global expectations to providers

 Attentiveness

150 (75)

158 (79)

0.9; .34; 1.25b

 Good behaviour

60 (30.0)

75 (37.5)

2.52; .11; 1.40b

aSkills

19 (9.5)

35 (17.5)

5.48; .02; 2.02b

aQuick service delivery

52 (26.0)

82 (41.0)

10.1; .001; 1.97b

aTrustworthy treatment

24 (12.0)

78 (39.0)

38.37; <.001; 4.69b

 Others

7 (3.5)

5 (2.5)

0.34; .55; 0.70c

  1. Notes: Χ 2 Pearson’s Chi-square statistics, df Degrees of freedom
  2. aSignificant difference
  3. bhigher odds in the private
  4. chigher odds in the public